We want our customers to have a positive and happy experience with our company and our products. We offer many unique items that are so numerous that we could not possibly stock all of them. We offer, you the customer, more choices and options than many other companies offer on this type product. We strive to offer superb customer service and we try to accurately forecast manufacturing trends with the factories we buy from. We have shipped thousands of packages around the world with great success. With all that being said we had to make a few decisions concerning how we do business. Below you will find or Terms of Service Agreement and our Various Policies on a number of issues that rarely arise. We want to stress that we are here for you and we want your experience to be happy so please read the page before ordering. By checking the box on the on-line order system that says "I have read and agree to be bound by the Refund Policy and Terms of Sale." The customer agrees to have read and agreed to in whole with no exceptions to all terms, conditions and statements on this page and any and all pages linked from this page. All sizes are approximate +/- one inch and may vary from order to order or within the same order.
We do not sell plastic pants for children. We only sell plastic pants for persons considered adults who are over the age of (18) eighteen. By submitting an order to our company you swear that you are not going to use this product on any person under eighteen years of age. All of the products that are manufactured by Gary Manufacturing and Angel Fluff Diaper Company may not be used on any person under the age of (18) eighteen. No product that we sell may be used on any person under the age of (18) eighteen and you the purchaser are guaranteeing that the product will never be used on any person under the age of (18) eighteen. This includes all plastic pants. The smaller size plastic pants are only intended for adults. Some adults with special health concerns require tiny plastic pants. By submitting an order to our company you swear that you are not going to use any product we sell on any person under eighteen years of age.
All our garments are considered undergarments and may not be returned for your safety and the safety of others. Please choose your size carefully there are no returns nor refunds for wrong size. There are no returns nor refunds for any reason. We recommend that you order only one of an item until you are secure in your sizing choice. It is extremely important that if you are ordering for the first time from us that you call us to help you choose the correct size. Ultimate Diapers are our made to the specifications provided by the customer and the diaper we manufacture will fit those specifications and it is vital that the customer provide exact measurements using the proper cloth tailor measuring devise. We want first time Ultimate Diaper customers to call us to help assure accurate measurements are taken and to discuss what your primary desire is for this custom diaper. We also ask you have another person help you measure for any Ultimate Diaper. The customer agrees to having another person help take their measurements. Even with the assistance of another individual inaccurate measurements may be taken and we are not responsible for inaccurate measurements. The Ultimate Diapers are our best attempt at providing the customer with a sung trim cut garment. In some cases a customer may want other features incorporated into their Ultimate Diaper this is why all fist time Ultimate Diaper customers agree to call us for assistance prior to placing an order online. Any customer ordering any custom product without calling us for assistance does so at their risk. Wrong sizes for any diaper or plastic pants may not be exchanged and no refund nor a refund given nor a remake of any garment will be provided. If a customer desires to make changes to an Ultimate Diaper they will be charged the full normal price the the custom garment plus the shipping costs. All Customers agree to review the vinyl material chart prior to ordering any vinyl garments. It is impossible to accurately determine the color or the translucency or the texture of a plastic pant from the internet photos because the actual vinyl material does change form the factory without warning and the quality of the photos are not necessary accurate. Additionally, photos are considered for this website as an attempt to convey the the color only. The customer should never buy more than one of any item at a time until they are confident that the color or the translucency or the texture of a material is exactly what they desire. If a customer does call to ask about the color or the the texture or the translucency of an item there is absolutely no way to accurately convey these subjective characteristics of the vinyl over the phone. Therefore, again we recommend a customer only order one of any item until they have verified that item will meet their desired needs. Please also be aware that material change without warning from the factory and that all the characteristics of a vinyl may be different from order to order. Therefore, we encourage customers to only purchase one itme at a time if they have any concerns for texture or color or translucency, because there are never any returns for these issues. Items on our Customized Page or any custom ordered item may never be returned for any reason. Please contact us if you have any sizing questions. This will help prevent ordering the wrong size or unwanted feature of our pants. The final decision to purchase our products is the customers, we may help the customer select a product but our suggestions are only recommendations based off our conversations using unverified and subjective information from the customer and in no way do we accept any liability from our suggestions. Please be aware that all our pants are designed to fit cloth diapers so they will be very very baggy, especially on smaller individuals. If you desire assistance in sizing please feel free to call us at 931-359-9604.
There are no refunds for any reason.
We have pre-inspected every garment prior to shipping. We only warranty that the garment(s) will arrive in good condition. Should an plastic pant fail for any reason we are not responsible. We do not warranty the performance of the plastic pants.
It is the responsibility of the ustomer to immediately inspect any garment received. If a defect is found PRIOR TO WEARING OR WASHING THE GARMENT we will authorize a return for review. This inspection must occur within 3 days of the garments arrival to the customer.
ANY GARMENT THAT HAS BEEN WORN OR WASHED WILL NOT BE REPAIRED OR REPLACED.
We do not sell your personal information. We only use your personal information as needed to conduct business. Examples of those who may need portions of your information are, but not limited to:
Shipping carriers, credit card processors and affiliated finical institutions, the factories we conduct business with, any legal agency or council that may become involved with your transaction, insurance companies, any of our business affiliates and our employees. Any outside agency or group that the customer may bring into the transaction.
You will automatically receive a receipt when you order on-line at the time of your order. Should you need an additional receipt please ask for one when ordering. We do not place a receipt in the shipment unless requested.
All orders shipped via United States Postal Service are at the customers risk. All international shipments of any kind are at the customers risk. Domestic shipments that are made by United Parcel Service (UPS) are insured. If you do not choose the correct shipping for your country we will adjust to the correct shipping rate. If you supply an incorrect address your your insurance is voided and any claim you have is null and void. If you supply an incorrect address your package may become lost and becomes the customers sole responsibility. Customer agrees that any address provided on the order will be acceptable to receive product. We will strive to use the "Ship To" address, however it is understood and agreed that should we ship to the "Bill To" address that this will be acceptable. Customer agrees to never, under any circumstance, provide any address that would create an undesirable situation. In the extremely rare event that we ship to an address that was not provided in either the "Ship To" or "Bill To" portion of the on-line order form that AFDC. If we do ship to such and address we will only be limited to the replacement of the product and will not be liable in any way for any embarrassment or perceived or possible embarrassment or for any other situation that may occur from this shipping issue. The customer fully understands and fully agrees to all conditions. If the customer is uneasy or unable to accept these conditions they agree not to submit an order. The address from the latest shopping cart or call-in order will be the address to which we ship you package. All customers agree to read and agree to be bound to all the conditions set forth on the this page.
The factory lead time shown on this site or quoted by our customer service representatives is a good faith estimate. From time to time the factory may, without warning, experience manufacturing issues that adversely impact factory lead time. Other factory lead time issues may occur due to human error inside and outside the factory. These issue are also considered, for this agreement, to be part of the factory lead time. No order may be canceled due to a movement in factory lead time. Only after a period of 16 weeks from the date the order was placed will an order be considered for cancellation. No custom product order by a customer may be canceled or changed after it is placed with AFDC. All custom items are billed when the order is placed with AFDC. The customer agrees to this billing and understands that their credit / debit card will be billed on or about the day the order is submitted to AFDC. Should a period of 16 weeks pass from the original date of a custom order, the order may be canceled only if both parties agree to the termination of the custom order. Neither the factory nor AFDC will be held responsible for, nor liable for any inconveniences or expenses or issues that may arise due to a missed ship date. All items located on our novelty page or on our silk dresses page or on our frilly bloomers page are considered custom items. All items except standard pull on plastic pants between the size of Small and X-Large are considered custom items. Any item that contains flannel or terry fabric is considered a custom item. Any pull on style plastic pant ordered with any option is considered a custom item. All items made with crystal clear vinyl material are custom items.
If we ship you the wrong product we will correct the situation. The customer agrees and understands that if they were to receive an incorrect item or a damaged item they are to call our customer service within three business days of the package arriving. In some instances a return material authorization number will be given to a customer for a product to be returned for review. Under no condition return any item without a return authorization number. Any package returned to us without a return authorization number will be disposed of and not opened for safety reasons. The customer understands and agrees that any unauthorized return will be discarded and no replacement product will be provided and no refund nor credit shall be given. The customer agrees to secure a return material authorization number prior to making any return. Should a period of 16 weeks pass from the original date of a custom order, the order may be canceled only if both parties agree to the termination of the custom order. Neither the factory nor AFDC will be held responsible for, nor liable for any inconveniences or expenses or issues that may arise due to a missed ship date.
If we ship you the wrong product we will correct the situation. The customer agrees and understands that if they were to receive an incorrect item or a damaged item they are to call our customer service within three business days of the package arriving. In some instances a return material authorization number will be given to a customer for a product to be returned for review. Under no condition return any item without a return authorization number. Any package returned to us without a return authorization number will be disposed of and not opened for safety reasons. The customer understands and agrees that any unauthorized return will be discarded and no replacement product will be provided and no refund nor credit shall be given. The customer agrees to secure a return material authorization number prior to making any return.
The buyer agrees to and is bound by all the policies and terms above and below on this page by proceeding with this order. By checking the box on the shopping cart the buyer agrees to these terms not only on this order but on any and all orders not limited to internet orders but including telephone orders, faxed orders, and mailed orders that may be currently in place or placed in the future to AFDC. Any communication that is mailed in by US Postal Service or sent by e-mail that is not received is considered lost and we not responsible for any actions requested in such lost communication. If we receive an important communication asking for an action, we would acknowledge such a communication within two business days even if the reply was a negative response. E-mail and regular first class postal mail are unreliable and if you send an e-mail or mailed a letter and there is no reply then we have not received the email and therefore could not have acted on any request. We are not responsible for any e-mail or regular mail that was not received or that was caught in a spam filter or that was lost in cyber-space or that was lost by the postal service . Customer agrees to this current revision and all past revisions and all future revisions of this document. In the very unlikely event of a customer seeking legal action against this company they agree to pay all associated legal expenses and all associated other expenses this company may incur due to such action. Customer understands that this document may change without notice. Customer is responsible for any errors they may make on the shopping cart. If you are unable to agree to all of these terms and conditions we do not want you to place on order with our company please simply leave our site. The buyer agrees to and is bound by all the above policies and terms by proceeding with this order.